Dear OMSTC Member,
We’re excited to let you know that as per Dave Wray’s earlier email, OMSTC is introducing a new on-line booking system called Cliniko to help manage bookings for the oxygen therapy sessions. This is part of the effort to make things easier and more efficient for members and the staff, volunteers and trustees who run the centre.
For now, this system is being used just for oxygen therapy, but the intention is to expand it to include other appointments in the future.
You can now book your oxygen therapy sessions online through the OMSTC website:
This link can also be found in the website footer under “Members Login”.
To keep things secure and ensure that only current members can access the booking system, a password will be needed to log in. A follow-up email containing the password will be sent to all current (2025) members. Please do not share this password with others. It will be changed each year with membership renewal.
The usual MS priority system will be continued and has been built into the online booking form: Appointments can be booked up to 3 weeks in advance by all members, with people with MS being able to book up to 6 weeks in advance.
When booking, two options are available:
Oxygen Therapy – for appointments within the next 3 weeks
MS Priority – for appointments in weeks 4, 5, and 6
Please select MS Priority only if you are an MS member or a Volunteer and want to book more than 3 weeks ahead. Once a category is selected, only the times available in that category will be displayed.
What happens after you have booked online?
You’ll receive a confirmation email for your booking.
If you need to cancel, up to 24 hours before your therapy, you can do so directly using the cancellation link in your booking confirmation email. After that, please let one of the staff or volunteers know directly at the centre or in the WhatsApp group, including the reason for cancelling.
You’ll also get a reminder email two days before your appointment to help you keep track. If online booking isn’t for you, don’t worry, you can still book as normal: over the phone, via WhatsApp, or at the centre. Everything else about your sessions will stay the same.
We hope this small change will make things easier for everyone. If you have any questions, or need help using the system, feel free to get in touch.